Our Professional Partners
One of our goals at Eldercare Services is to provide an extensive support network that will make the care process easier and more efficient for everyone involved and ensure that the best possible care plans are created for our clients. To this end, we frequently partner with a wide range of home care professionals who have different areas of expertise that prove useful to families. We often work with professionals who already have a pre-existing relationship with our clients by enhancing communication and understanding so that both parties benefit the most from each other.
Some of the professionals that we partner with include:
- Physicians for medical questions, diagnoses, and other health & wellness issues
- Attorneys for dealing with legal matters
- CPAs, Fiduciaries, Financial Advisors, Wealth Managers, & Conservators for dealing with money-related concerns
- Social Workers for providing counseling on stressful family situations and home environments
- Discharge Planners following hospital visits
- HR managers for dealing with concerns family members might have regarding how their caregiving demands are affecting work
How our Partnerships Work
Do any of the following scenarios sound familiar? They are ones that are commonly faced by families caring for an older relative or by the professionals who have been called in to work with older clients.
A physician notices that a patient is missing appointments. The Care Manager arranges help for the client (patient) to arrive at their appointments on time, advocates their medical needs, assures that the medical plan is implemented and communicates with family members to ease their minds.
A discharge planner wants to send a patient home but recognizes that the client may need some help at home. The Care Manager is called in to implement the discharge plan, transition the patient comfortably into the home, arrange follow up appointments and fill prescriptions.
The HR manager is aware that one of his employees often misses work because the employee is dealing with the needs of an aging family member. The Care Manager is called in to consult with the employee to provide a roadmap for care and community resources so that the employee can return to work without anxiety, fear or guilt, knowing that their loved one is being cared for by a professional.
Following a recent death, neither the spouse nor the family knows who to turn to for legal or other advice. Dependency, care for the surviving spouse, entitlements and choice of housing are concerns.
The Care Manager is brought in to connect and work with attorneys and other professionals as needed.
A financial planner notices that a client’s bills are not being paid for on a timely basis. The Care Manager can provide a bill review and payment system.
A CPA notices that an adult child is suddenly spending a large amount of their assets supporting the care of their parents. A Care Manager is able to research public and local entitlements to help offset the costs.
A client’s mother has limited resources and requires 24 hour care. A Care Manager can find the most cost effective placement using medical entitlements.
We know that family care can feel like a complicated juggling act, but with our professional care managers acting as liaisons between experts and clients, no one needs to worry about being confused, overwhelmed, or losing track of important information. Our Care Managers will make sure the lines of communication stay open so that all parties can work towards the best possible outcome.
For Professionals: When Should I Collaborate?
If you are a professional working with a family or client who might benefit from our services but you are unsure of the appropriate time or condition to make a referral, we have developed a Client/Patient Checklist to help you make this determination. Download the form here.