A client of ours, who is a little past the age of 90, called recently thanking us for being there and allowing him to have life his way. He made a comment that went something like, “I know that no matter what happens to me, you will be there with answers, care or advocacy. My life is really my own because of your professional back-up plan!”
He had fallen during an exercise routine (yes this 90 year-old has a personal trainer and goes to the gym 3 times a week). Since his hand had swollen and caused him pain, he took himself to the ER. He called us so we would follow up, and advocate for him should he need surgery. Most of all, he knew he would not be alone if he needed any help. He also knew he would not be overly managed by bossy professionals or family members.
The good news is he went home with a sprain and he truly didn’t need any more help at home than he currently receives. He said that money can’t pay for what our services actually provide for him and he couldn’t thank us enough for being the professional service we are.
Finding the right balance between care and peace of mind is up to the individual. At Eldercare Services, I am proud to say our Geriatric Care Managers always put the client’s values first in any interventions, suggestions or options.
It is our honor to serve our clients and allow them to have “life their way”!